(4.5 / 5)1920+ Ratings

Uniwigs Reviews

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Overall Rating

4.5
8 Reviews
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About Uniwigs

Uniwigs.com is an online platform that provides professional hair solutions. The company was born in 2012 with the mission to deliver care to customers so that everyone can achieve the hair of their desires. The inspiration for Uniwigs came from a close friend of the founder who was diagnosed with cancer and lost her hair. The company now has over 150 staff members and three different office locations.

Uniwigs offers a variety of products and services. They design and manufacture alternative hair products like wigs, hair toppers, hair extensions, and men’s hair systems. These products are designed for both people who are suffering from hair loss and for those who just want to enjoy flawless hair. Their collection includes a variety of lengths, vibrant colors, and amazing textures with stand-out styles.

In addition to their products, Uniwigs also offers unique customization services. Whether customers want their old hair back or can’t find the exact style they’re looking for, Uniwigs can make it uniquely designed for them. They also offer hair care services that apply only to Uniwigs pieces, including Hair Topper Beginner Fit Kit, Wig Sizing Kit, Lace Cutting Service, Wig Band Addition, Velvet Grip Addition, Hair Cut, Wash, Condition Hair Replacement, and Wig Resizing.

Uniwigs is committed to putting the needs and requirements of a customer ahead of anything and everything else. They strive to offer amazing service and their customer service representatives are known for being compassionate and understanding. They are also proud of their partnerships with charities and their own charitable initiatives, showing their commitment to the hair loss community. Uniwigs continues to deliver products every day and is not slowing down. They believe that everybody deserves to feel the way they do when they have beautiful hair unique to them.

Uniwigs Pros & Cons

Pros and Cons of UniWigs

Pros:

  • Customer Service: Many reviews highlight responsive and helpful customer service, assisting customers with inquiries and issues promptly.
  • Product Variety: A diverse range of wigs and hair toppers is available, catering to different styles and preferences.
  • Quality Options: Some customers report satisfaction with the quality of human hair wigs, noting softness and realistic appearance.
  • Easy Ordering Process: The website is user-friendly, making it simple to navigate and place orders.

Cons:

  • Quality Inconsistency: Several reviews mention declining quality over time, with some products described as feeling cheap or not matching the advertised images.
  • Price Increases: Customers have noted that prices have risen significantly in recent years, raising concerns about value for money.
  • Return Policy Issues: There are complaints regarding the return process, including restocking fees and difficulties in obtaining full refunds.
  • Shipping Delays: Some customers experienced longer-than-expected shipping times, which can be a drawback for those needing products quickly.

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Uniwigs Customer Reviews (8)

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Patricia Powell
Patricia Powell
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Feb 15, 2023
Brian Gunter
Brian Gunter
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Feb 13, 2023
Gesina Briels
Gesina Briels
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Feb 12, 2023
Leone Parenteau
Leone Parenteau
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Feb 11, 2023
Walter Johnson
Walter Johnson
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Feb 11, 2023
Donat Chauvin
Donat Chauvin
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Feb 10, 2023
Lucas Weissmuller
Lucas Weissmuller
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Feb 9, 2023
Dwayne Reichert
Dwayne Reichert
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Feb 9, 2023

Uniwigs Customer’s Q&A

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Uniwigs Features and Benefits

Here are some key features and benefits of uniwigs.com:

  • Quality Products: The site offers high-quality wigs and hair products.
  • Variety: There is a wide range of colors, lengths, and styles available.
  • Easy Ordering Process: The process of ordering products is straightforward and user-friendly.
  • Customer Service: The site provides excellent customer service.
  • Customization Service: UniWigs offers a unique customization service for those who want a specific style or color.
  • Fashion Conscious Designs: The site keeps up with the latest hair trends and offers fashionable designs.
  • Hair Loss Solutions: UniWigs provides professional hair solutions for those experiencing hair loss.
  • Unique Hair Solutions: The site is proud to offer unique hair solutions, allowing customers to feel one-of-a-kind.
  • Synthetic Hair Toppers: These don't fade or lose shape easily, allowing for effortless style changes.
  • Full Coverage: Wigs from UniWigs provide excellent coverage, especially for those with thin hair or hair loss symptoms.

These features and benefits make uniwigs.com a great choice for anyone looking for high-quality, fashionable, and unique hair solutions. Happy shopping!

Uniwigs Pricing

Pricing Information

UniWigs offers a variety of products with prices that typically range from $50 to $500, depending on the type and quality of the hair products.

Discounts and Promotions:

  • First-Time Customers: A discount of 15% off is available for first-time orders, which must be used within 7 days of registration.
  • Wholesale Pricing: Available upon request for bulk purchases. Customers should contact customer service for quotes.

Currency:

  • All prices are listed in U.S. dollars.

Additional costs may apply for shipping, taxes, or duties depending on the customer's location.

Payment Method

Payment Methods Overview

UniWigs accepts multiple payment methods to facilitate customer transactions:

Accepted Payment Options:

  • Credit and Debit Cards: Payments can be made using major credit and debit cards directly at checkout.
  • PayPal: An alternative payment option is available through PayPal for added convenience.
  • Sezzle: This payment solution allows customers to buy now and pay later with no interest. Payments are divided into smaller installments over six weeks, with as little as 25% due at the time of purchase.

Important Notes:

  • All prices are listed in U.S. dollars.
  • Sezzle is available only for customers in the United States and Canada, with specific eligibility requirements.
  • No card information is stored by UniWigs, ensuring secure transactions.

For any issues during the payment process, customers are encouraged to verify their information or contact customer service for assistance.

Uniwigs FAQs

FAQ

Uniwigs Return Policy?

Return Policy Overview

UniWigs allows returns for up to 30 days after delivery. To initiate a return, items must be in their original condition.

Key Points:

  • Return Window: 30 days from delivery.
  • Condition: Items must be unused and in original packaging.
  • Shipping Costs: A $17 fee applies for domestic returns, while international returns incur a $29.89 fee.

If the return is not completed within the specified time frame, it will be rejected.

For any further inquiries or specific details, refer to the official return policy on the UniWigs website.

FAQ

How To Open A Uniwigs Account?

To open an account on uniwigs.com, follow these steps:

  1. Visit the UniWigs website.
  2. Click on the 'Sign in' button usually located at the top right corner of the homepage.
  3. On the next page, find and click on the 'Create an account' button.
  4. Fill in the required details such as email address and password.
  5. Click on the 'Create an account' button to complete the registration.

If there's trouble logging in, click on the 'I forgot my password' button. An email with a link to reset the password will be sent. If the email doesn't arrive within 15 minutes, check the Spam folder. If it's not there, the account may have been signed up using a different email address. In this case, contact customer service for assistance. Remember, account creation and purchases can only be made online or over the phone. Happy shopping!

FAQ

Uniwigs Alternatives

Here are some alternatives to uniwigs.com:

  1. Hair U Wear
  2. wigs
  3. JON RENAU
  4. Image Enhancement Of Tx
  5. Jollabella
  6. Warrington Investments
  7. The HeadShop Wigs
  8. Hair Coat
  9. Voguewigs.com
  10. Operated By In Vogue

These brands offer similar products and services. It's always a good idea to compare options before making a purchase. Happy shopping!

FAQ

About Uniwigs.com Popular Products and Services?

Uniwigs.com is a popular online store that offers a wide range of hair products. The store is known for its hair toppers & extensions, human hair & synthetic wigs, and hair tools. They also offer professional-grade hair tools such as loop brush, styling brush, and other top-rated haircare tools. They frequently have sales events, offering up to 30% off on top toppers like Upgrade Courtney and Upgrade Aura, and 15% off on Instant Clip-In Human Hair Curtain Bangs and Lina No Track Frontals Clip-In Hair Volumizer. They also have a vibrant range of new hair colors and the latest additions to their collection, featuring a collection of exquisite options, from luxurious hair toppers to human hair wigs and synthetic wigs. The mission of Uniwigs is to constantly evolve and deliver care to customers, so that everyone can achieve the hair of their desires. They also have a commitment to the hair loss community and make a positive difference through their partnerships with charities and their own charitable initiatives.

FAQ

About Uniwigs.com Prices and Cost?

Uniwigs.com is a popular online store that offers a wide range of hair products including hair toppers, extensions, human hair wigs, and synthetic wigs. The prices vary depending on the product type and quality. For instance, a TALIA Mono Top Brown Balayage Hair Topper is priced at $1,049.00. It's important to note that the current prices do not reflect applicable discounts. These discounts are automatically applied at the 'Checkout'. For the highest quality, there are 100% human hair wigs which are especially popular among white women and bald women. The store also offers custom wigs for those looking for a more personalized option. Please visit the official Uniwigs.com site for the most accurate and up-to-date pricing information. Remember, prices can change and may vary depending on ongoing sales or promotions. If you need more specific pricing information, it's recommended to directly check the Uniwigs.com website.

FAQ

About Uniwigs.com Payment Method?

"Uniwigs.com" offers several different payment options for the convenience of its customers. These include Credit, Debit, and PayPal. In addition to these, "Uniwigs.com" also provides a payment solution called Sezzle. Sezzle is a payment solution that gives customers the freedom to buy now and pay later – with no interest. When a purchase is completed with Sezzle, the total cost of the purchase is broken down into smaller payments, spread over at least six weeks. As little as 25% is due at the time of the purchase, with the remaining amount spread out over equal installments (typically three), each two weeks apart. No interest or processing fees are charged to the customers – as long as they pay everything off on time, they only pay for what they ordered. This payment method is currently only available to customers from the United States and US territories (Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands) or Canada.

FAQ

Uniwigs.com Return Policy?

Uniwigs.com has a detailed Return and Exchange Policy. If a customer is unsatisfied with a purchase, a return request can be initiated within 30 days after delivery. The products must be eligible and remain in their original packaging.

For Order Cancellation and Changes, orders can be cancelled or changed as long as the order status is not set to “shipped”. Cancellation within 24 hours is free, but a 10% handling fee is charged for cancellation after 24 hours. All custom orders are not eligible for cancellation once they have been placed over 7 business days.

In terms of the Return Policy, customers have 30 days to return the product from the date it was delivered. Refunds can be in the form of Store Credit, where no restocking fee is deducted, or a Monetary refund, where a 10% restocking fee is deducted. Refunds are processed 5 to 7 business days after the return has been received. Express shipping costs, international shipping costs, route shipping insurance, and any other third-party fees are non-refundable and will be deducted from the total refund amount.

As for the Shipping Policy, Uniwigs offers free US shipping on orders over $129 and free worldwide shipping on orders over $200. The transportation time for US Ground is 3-10 Business days and for International is 5-15 Business days. Express shipping options and any other third-party fees are non-refundable. If inaccurate or incomplete addresses are provided, or if there are unverified details with the order, it may delay processing by an additional 1-2 business days.

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